We do not share your information with anybody. Go to our Policies.

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Our Policies - Designed to help you

Privacy:

Norquest Learning Solutions is committed to protecting your privacy. We use any information we collect about you to process your orders, and for our records only. We do not sell, trade or rent your personal information to any outside person or vendor.

Security:

When you place orders, we offer the use of a secure server. The secure software (SSL) encrypts all information you input before it is sent to us. If you feel more comfortable doing so, you are welcome to call in your credit card information and complete your purchase by phone. Your consent: By using our web site, you consent to the collection and use of your information by Norquest Learning Solutions, only.

Accepted Credit Cards:

Norquest Learning Solutions accepts the following credit cards:    

Shipping/Handling Charges:

Shipping and handling charges are shown on the order form, and are based on the total dollar amount of your order (before shipping and any tax). Shipping is usually by courier, unless otherwise indicated. Shipping, unless expedited, is 4-6 business days.

Handling on all orders is $10 plus a shipping charge, based on the amount of your order,as follows:

$0-100 $101-500 $501-1000

= = =

7% of total order before shipping, handling and taxes 5% of total order before shipping, handling and taxes 4% of total order before shipping, handling and taxes

For orders over $1000, please call for applicable charges.Overnight courier orders must be received by 12:00 noon EST (Monday-Friday only) fornext day delivery. Extra charges will apply.

Exchanges and Returns: 

Norquest Learning Solutions accepts the return of purchased items if:

• Merchandise is returned within 30 days of purchase
• The packaging is unopened and undamaged

The customer will receive a credit on account or an exchange.

Norquest Learning Solutions does not accept:

• Merchandise that is past 30 days of purchase
• Merchandise that is opened or damaged